Grab Philippines underscores ‘inclusivity’ in suspending riders over BTS, ARMY posts

A ride-hailing app suspended its delivery partners who commented against South Korean group BTS and their Filipino fans.

The posts came amid the release of the much-anticipated “BTS Meal” of McDonald’s in the country.

Grab Philippines made the announcement on June 17. It said, “Inclusivity is one of Grab’s core values, and we have zero-tolerance policy for inexcusable behaviors. We have immediately suspended the delivery partners in question and will continue to work hard to maintain an inclusive and diverse platform.”

Grab also hoped this will not affect their consumers’ support of their other delivery partners.

Earlier, one Twitter user who is also a BTS fan shared screenshots of a Facebook post with comments which read: “BTS Biot.” A play on Filipino word “bayot,””biot” is a derogatory remark against a homosexual male.

The user urged other Filipino fans to order their BTS Meal via McDonald’s delivery app instead of using Grab’s services.

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