Grab ordered to reimburse P6.25 million to select passengers

Grab Philippines reimbursed 6.25 million pesos to select passengers last week after incurring pricing violations from the Philippine Competition Commission.

The PCC directed the ride-hailing company to release the said amount to select Metro Manila passengers who took the GrabCar service from August 11 to October 31, 2019.

Grab said only select passengers in Metro Manila, with total fares of 488 pesos would be eligible for the one peso reimbursement which they can claim through the Grab Rewards catalogue within the Grab app.

The company said those who are eligible for disbursement would receive an in-app notification in their Grab app on February 9.

In compliance with the regulations of the Bangko Sentral ng Pilipinas, Grab said those who have completed the basic KYC process can directly redeem the amount which will be credited to their GrabPay Wallet accounts.

It added it was informed of the PCC ruling in December.

Source: https://www.philstar.com/business/2021/02/05/2075385/grab-ordered-reimburse-p625-million-select-passengers

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