Electric car company Tesla is going to recall large numbers of Model S and Model X cars in the United States over failing touchscreens regulators warned could increase the risk of crashes.
The National Highway Traffic Safety Administration sent Tesla a letter requesting the recall in January.
But drivers of affected cars, Model S sedans built between 2012 and 2018 and Model X SUVs built from 2016 to 2018, have now started receiving emails about what to do next.
The problem involved the memory chip in the media control unit, which could affect a range of safety issues including the loss of rear-view camera images and controls for heating, air conditioning and defrosting as well as the potential loss of audible chimes and alerts associated with indicators and the drive-assistance Autopilot feature.
At the time, Tesla acknowledged the issue but said if the display was not working, “the driver can perform a shoulder check and use the mirrors.”