In Gemma’s own words, Bathgems is “a soapery that offers handcrafted all-natural soaps and bath products that are artisanal in design, world-class in quality, competitive market-wise, and proudly Filipino.”
The quality of these products cannot be understated. Customers commend not only the appearance of these soaps but also their effects – many of them now forego lotions or moisturizers.
Unlike other soaps in the market, the products have a unique story. Each soap is environment-friendly, skin-safe, non-carcinogenic, cruelty-free, and fully biodegradable. This is in line with her belief that we need to take care of the environment while we take care of ourselves.
With the character of each product and the meaning behind her brand identified, Gemma continues to prioritize excellent service by making online shopping easier for her customers. This is made possible by delivery service GrabExpress, which she describes as quick and precise.