Delivery service companies have been riding high since the onset of the pandemic, expanding their services and operations to meet the growing demand of customers and businesses.
Companies like Grab, Lalamove and J&T Express have seen their brands turn into household names as they became the go-to partners of businesses and customers alike during this ongoing health crisis.
Grab Philippines marketing head RJ Cabaluna said, “We have made significant tech investments in our GrabProtect program to ensure that our drivers, merchant partners, and customers are safe from the risks of COVID-19 through the tech features and innovations on our app.”
Grab onboarded displaced workers as delivery partners on its platform, providing them with means of livelihood, while helping serve more customers who are staying at home.
It has likewise brought in more merchant partners to provide customers with greater convenience and a wider selection.