Security is the top consideration in choosing which digital payment platform to use

The 2020 PayPal Consumer Insights Survey found that 49 percent of respondents identified security as the topmost consideration when choosing which digital payment platforms to use.

The survey was conducted among 500 local respondents to identify the impact of COVID-19 on local payment behaviors.

More importantly, respondents said the new method of transaction is here to stay, with an overwhelming 99 percent saying they plan to keep using digital payments even after community quarantines are eased.

According to PayPal, the majority of Filipino respondents used digital payments to pay for bills at 44 percent and groceries at 36 percent.

This digital shift has also introduced many locals to the convenience of overseas shopping.

From May to August, 61 percent of survey participants said they purchased from international merchants with the most common purchases being for fashion at 41 percent and technology at 34 percent.

Source: https://business.inquirer.net/311579/pandemic-accelerated-ph-consumers-shift-from-cash-to-digital-payments

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